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Ian Sherriff, who is supported by PenCLAHRC, has helped develop new Civil Aviation Authority (CAA) guidelines on hidden disabilities and airports.
New guidance published by the CAA will help passengers with
hidden disabilities get better support at UK airports and more
effective communication ahead of travel, to help reduce stress and
Following a wide-ranging consultation with airports and disability organisations, the CAA has set out a number of key guidelines that include providing identity badges, bracelets or lanyards and ensuring information is available in a range of formats, including clear pictograms and audio messages.
In addition, airports are...